FAQ

1. What payment methods do you accept?

• We accept payments via credit/debit cards, bank transfers, and other payment methods as indicated during checkout.

2. How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

3. What is your shipping policy?

• Please refer to our Shipping Policy here for information on shipping methods, delivery times, and costs.

4. Do you ship internationally?

• Currently, we only ship within Pakistan. We do not offer international shipping at this time.

5. What is your return policy?

• Please refer to our Return Policy here for information on eligibility, process, and conditions for returning products and receiving refunds.

6. How can I contact customer service?

• You can reach our customer service team via email at lasinaofficials@gmail.com or by phone at +92 311 0977309 during our business hours.

7. Can I cancel my order?

• You may cancel your order within 24 hours of purchase, provided it has not already been shipped. Contact us immediately to request cancellation.

8. Are your products genuine?

• Yes, we guarantee that all our products are genuine and sourced from reputable suppliers.

9. How can I stay updated on promotions and new arrivals?

• Follow us on social media (Facebook, Instagram, Twitter) or subscribe to our newsletter on our website to receive updates on promotions, sales, and new product arrivals.

10. Do you offer gift cards?

• Yes, we offer gift cards for purchase. Please contact customer service for more information on how to purchase and use gift cards.

11. Do you have a physical store where I can view products?

• Currently, we operate as an online store only. You can view and purchase our products on our website.

12. How do I contact you for wholesale inquiries or bulk orders?

• For wholesale inquiries or bulk orders, please contact us directly via email at lasinaofficials@gmail.com with your requirements.

If you have any further questions or concerns not addressed in our FAQ, please don't hesitate to contact us. We are here to assist you and provide excellent customer service. Thank you for shopping with LasinaPK.com!